All enquiries are gathered in our service centre. Here you can report any technical requirement or enquire the functionality of your system. Lots of situations can be solved on the phone, but should the need arise we immediately send out a specialist to you.
Furthermore, our engineers are coordinated from here and guided to the operations.
Our highly skilled engineers can analyse errors here, repair systems, carry out functional tests (i.e. VDE testing) and technical checks, install and pre-program the systems individually for each customer.
Before a system leaves our house it is tested here on full functionality and reliability.
Spare Parts and Toner
Each technical specialist is equipped with his own vehicle in order to reach you quickly on request. Should a spare part be out of stock, our people can either access our own warehouse or we can have the necessary parts delivered directly to us by express delivery.
In our well-stocked toner warehouse we stock all common toners and cartridges for various systems. Should a toner not be on stock, we will have it delivered soonest by express delivery.
“Unser Service ist nicht zu kopieren.”
– Joachim Dötsch | Geschäftsführer
In addition to a highly motivated team of sales representatives, who guide and support our customers with passion and expertise, our very committed service specialists are available for the maintenance of your systems and for the correction of any errors that may occur.
Our customers report any malfunction in our service centre, or they just ask for the operation or settings for their system.
In all areas of our company, the sense of togetherness and mutual respect is taken very seriously, since only together we can act efficiently for the benefit of our customers.
büroTEC maintal is an owner-managed specialist trade company that offers systems, solutions and services in the fields of copying, printing, scanning and confidential document management throughout the Rhine-Main region.
Since the company was founded in 1996, we have consulted, optimized and supported numerous companies in the Rhine-Main region.
In our offices we present the most current product and solution alternatives to touch and try out. Here our specialists develop and calculate concepts, solutions and financing models individually for our customers.
Visit us in Maintal – we are looking forward to welcoming you here!